cv994's Commitment to Responsible Gaming
Our goal is to entertain you — to protect you from excessive play, cv994 provides deposit limits, self-exclusion, and round-the-clock support.
Why is Responsible Gaming Important?
Online gaming is an enjoyable form of entertainment — ensuring it never becomes a problem is cv994's responsibility.
cv994 believes that gaming within the right boundaries can be fully enjoyable. However, the reality is that entertainment gaming can sometimes become a habit without you realising it, and negatively affect your family, finances, and mental well-being. That is why we have built tools and features into our platform to help you stay in full control of your gaming.
Responsible gaming means setting your own budget, keeping to time limits, spending time with family, and seeking help when needed. cv994 is always here for you.
Keep This in Mind
Gaming is entertainment, not a source of income. If you ever feel that gaming is taking control of your life — contact our support team today.
cv994's Protective Tools
We provide these features to keep your gaming experience safe.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately and cannot be increased before the designated period ends.
Time-Out
Temporarily pause your account for a set period. Give yourself a break from 1 day to 6 weeks — you will not be able to log in during this time.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Options are available to close your account from 6 months up to permanently. The support team will assist you.
Bet / Loss Limit
Set a maximum bet or daily loss limit. Once the limit is reached, no further bets can be placed automatically.
Reality Reminder
After a set period of play, cv994 will send you a prompt to take a break. This reminds you how long you have been playing.
24/7 Support
For any issue, contact us via live chat or email at [email protected] — help is available in Bengali and English, seven days a week, 24 hours a day.
Recognise the Warning Signs
If any of the signs below appear in you, it is time to seek help. This is not weakness — it is awareness.
- You are spending more than your set budget on gaming and finding it hard to stop.
- You feel the urge to place more bets to recover losses.
- You are staying away from family, work, or friends in order to play.
- You are borrowing money or cutting into essential expenses to fund gaming.
- You feel restless or anxious when you are unable to play.
- You are hiding your gaming from family or loved ones.
- Gaming is affecting your sleep, eating, or daily activities.
Ask Yourself
Have you ever felt you should stop playing but could not? Have people close to you expressed concern about your gaming? If the answer is yes, contact cv994 support today.
Remember
Seeking help is an act of courage. All your information at cv994 is kept completely confidential. Our team will be by your side without judgement.
Contact for Help
Live Chat: Chat directly on the cv994 platform.
Email: [email protected]
Available 7 days a week, 24 hours a day.
Steps to Set Limits
Setting deposit and time limits at cv994 is simple — it only takes a few steps.
Log in to your account
Log in to your cv994 account and go to the Profile section.
Open the "Responsible Gaming" section
From the profile menu, click on the Responsible Gaming section.
Choose the limit that suits you
Deposit limit, bet limit, time-out, or self-exclusion — select whichever you need.
Set the amount or time period
Enter your daily, weekly, or monthly limit. Once confirmed, it will take effect immediately.
Contact support if needed
If you have trouble adjusting the settings yourself, contact us via live chat or at [email protected] — we will assist you.
Protecting Minors
cv994 is for individuals aged 21 and above only. We take a firm stance against minors participating in gaming.
Age is verified at the time of registration. In cases of suspicion, cv994 reserves the right to suspend any account. Follow the steps below to keep your device and account secure from younger members of your household:
Use a strong password
Set a password that is hard to guess and never share it with anyone.
Lock your device
Always log out after use and keep your device locked with a PIN or fingerprint.
Use parental controls
Install parental filter software on children's devices to block gaming sites.
Keep payment information secure
Never share your bKash, Nagad, or bank details, and use a password manager stored on your device.
If you need help,
we are always here
Contact us directly for responsible gaming settings, FAQ, or support at cv994. Remember — seeking help is a sign of courage.
Frequently Asked Questions
The most frequently asked questions about responsible gaming.
cv994's Other Pages
See what else is available on cv994.